Reservations
Room availability, stay preferences, nightly rates and booking conditions. Our reservations team can walk you through the options for your dates.
Contact
We are ready when you are
Whether you are planning dates, asking about the resort or finalising arrival details, the Dorvessian Royal Lodge team is easy to reach.
Contact
How can we help?
Our team at Dorvessian Royal Lodge handles reservations, arrival planning, dining enquiries and general resort questions. Reach us by phone at +64 3 441 6820 or by email at info@dorvessianroyallodge.com, or use the contact form to send a request and we will follow up promptly.
Guest Services
Arrival logistics, property facilities, dining timing and any practical questions about your time at the lodge.
General Enquiries
Group events, entertainment schedules, gaming floor information and any other resort questions are all welcome here.
Getting here
Arriving at 45 Frankton Road
Dorvessian Royal Lodge is located at 45 Frankton Road, Queenstown 9300. The property is straightforward to reach by car or local transport, and the guest services team is happy to help with any arrival questions.
By car
Follow Frankton Road into Queenstown and look for the Lodge signage. On-property arrival details can be confirmed with the team ahead of your stay.
Public transport
Local bus and shuttle services connect Queenstown's key areas. Guest services can point you toward the most convenient options for your arrival.
Need assistance
For specific access requirements or arrival queries, contact the team on +64 3 441 6820 or at info@dorvessianroyallodge.com.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive questions, calling +64 3 441 6820 or emailing info@dorvessianroyallodge.com directly will reach the team most quickly.
How do I send a booking request?
Select your preferred check-in and check-out dates using the availability tool on this site, or contact the reservations team directly with your dates and room preferences.
Where can I find operating hours?
Current hours for dining areas, the gaming floor and leisure facilities are provided by the relevant resort team on request.
Can I ask about parking or transport options?
Yes. Our guest services team can assist with arrival planning, including transport and parking information, ahead of your stay.
Can I request accessibility information?
Yes. Please describe the facilities or assistance you require when you get in touch and we will make sure the relevant details are ready for you.
Where are booking terms and cancellation conditions provided?
Rate, cancellation and payment terms are shared alongside the booking details when you confirm your reservation with the team.